# Zoho CRM + NextPhone

Connect NextPhone to Zoho CRM and capture every lead without lifting a finger.

Zoho CRM

NextPhone integration with [Zoho CRM](https://zoho.com/crm)

## Overview

Features:
- Read contacts
- Create contacts
- Log calls
- Create deals

Popular with: 
- [Real Estate](/content/answering-service-for-real-estate/index.html) 
- [Insurance](/content/answering-service-for-insurance/index.html) 
- [Financial Advisors](/content/answering-service-for-financial-advisors/index.html) 
- [Consultants](/content/answering-service-for-consultants/index.html) 
- [Agencies](/content/answering-service-for-marketing-agencies/index.html)

Zoho CRM is where you manage your customer relationships - contacts, deals, pipeline, follow-ups. NextPhone is the AI that answers your phone 24/7. When you connect them, every call becomes data in Zoho CRM: new leads captured, existing contacts recognized, call notes logged, deals created. No more manual data entry after every call.

## How it works

A customer calls your business line. NextPhone answers instantly and checks Zoho CRM - if they're an existing contact, the AI sees their history and previous interactions. If they're new, a contact record gets created. The AI qualifies the lead, captures their needs, and logs everything to Zoho CRM. A deal gets created if they're sales-ready. Your team sees the full picture before following up.

## Capabilities

- **Read contact records** - pulls existing contact info so the AI knows who's calling
- **Log call details** - every call gets logged with notes and outcomes
- **Create new contacts** - first-time callers get added automatically
- **Create deals** - qualified leads become deals in your pipeline

### Similar integrations

[HubSpot](/content/integrations/hubspot/index.html)

[Salesforce](/content/integrations/salesforce/index.html)

[Pipedrive](/content/integrations/pipedrive/index.html)

[GoHighLevel](/content/integrations/gohighlevel/index.html)