# Workiz + NextPhone

Connect NextPhone to Workiz and turn every inbound call into a booked job - automatically.

Workiz

## Overview

**Features:**  
Read customers  
Read availability  
Create jobs  
Create customers

**Popular with:**  
[HVAC](/content/answering-service-for-hvac/index.html)  
[Plumbers](/content/answering-service-for-plumbers/index.html)  
[Electricians](/content/answering-service-for-electricians/index.html)  
[Roofers](/content/answering-service-for-roofers/index.html)  
[Contractors](/content/answering-service-for-contractors/index.html)

Workiz is where you manage your field service business - jobs, scheduling, dispatch, invoicing. NextPhone is the AI that answers your phone 24/7. When you connect them, every call becomes data in Workiz: new customers added, existing customers recognized, jobs created, appointments booked. Your team wakes up to a full schedule instead of a voicemail box.

## How it works

A customer calls your business line. NextPhone answers instantly and checks Workiz - if they're an existing customer, the AI sees their history and address. If they're new, a customer record gets created. The AI asks what they need, checks your technicians' availability in Workiz, and books the first open slot. A job is created with all the details. The customer gets a confirmation. Done in under a minute.

## Capabilities

- **Read customer records** - pulls existing customer info so the AI knows who's calling  
- **Read technician availability** - checks schedules and only offers times that work  
- **Create jobs** - creates jobs with service type, notes, and appointment details  
- **Create new customers** - first-time callers get added automatically

### Similar integrations

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ServiceTitan](/content/integrations/servicetitan/index.html)  
\  
Housecall Pro](/content/integrations/housecall-pro/index.html)  
\  
Jobber](/content/integrations/jobber/index.html)  
\  
Google Calendar](/content/integrations/google-calendar/index.html)