# ServiceM8 + NextPhone

Connect NextPhone to ServiceM8 and turn every inbound call into a booked job - automatically.

NextPhone integration with [ServiceM8](https://servicem8.com/)

## Overview

Features:
- Read customers
- Read availability
- Create jobs
- Create customers

Popular with:
- [HVAC](/content/answering-service-for-hvac/index.html)
- [Plumbers](/content/answering-service-for-plumbers/index.html)
- [Electricians](/content/answering-service-for-electricians/index.html)
- [Roofers](/content/answering-service-for-roofers/index.html)
- [Contractors](/content/answering-service-for-contractors/index.html)

ServiceM8 is where you manage your field service business - jobs, scheduling, dispatch, invoicing. NextPhone is the AI that answers your phone 24/7. When you connect them, every call becomes data in ServiceM8: new customers added, existing customers recognized, jobs created, appointments booked. Your team wakes up to a full schedule instead of a voicemail box.

## How it works

A customer calls your business line. NextPhone answers instantly and checks ServiceM8 - if they're an existing customer, the AI sees their history and address. If they're new, a customer record gets created. The AI asks what they need, checks your technicians' availability in ServiceM8, and books the first open slot. A job is created with all the details. The customer gets a confirmation. Done in under a minute.

## Capabilities

- **Read customer records** - pulls existing customer info so the AI knows who's calling
- **Read technician availability** - checks schedules and only offers times that work
- **Create jobs** - creates jobs with service type, notes, and appointment details
- **Create new customers** - first-time callers get added automatically

### Similar integrations

ServiceTitan](/content/integrations/servicetitan/index.html)  
 Housecall Pro](/content/integrations/housecall-pro/index.html)  
 Jobber](/content/integrations/jobber/index.html)  
 Workiz](/content/integrations/workiz/index.html)