# Salesforce + NextPhone

Connect NextPhone to Salesforce and capture every lead without lifting a finger.

Salesforce

NextPhone integration with [Salesforce](https://salesforce.com/)

## Overview

Features:
- Read contacts
- Create contacts
- Log calls
- Create deals

Popular with:
- [Real Estate](/content/answering-service-for-real-estate/index.html)
- [Insurance](/content/answering-service-for-insurance/index.html)
- [Financial Advisors](/content/answering-service-for-financial-advisors/index.html)
- [Consultants](/content/answering-service-for-consultants/index.html)
- [Agencies](/content/answering-service-for-marketing-agencies/index.html)

Salesforce is where you manage your customer relationships - contacts, deals, pipeline, follow-ups. NextPhone is the AI that answers your phone 24/7. When you connect them, every call becomes data in Salesforce: new leads captured, existing contacts recognized, call notes logged, deals created. No more manual data entry after every call.

## How it works

A customer calls your business line. NextPhone answers instantly and checks Salesforce - if they're an existing contact, the AI sees their history and previous interactions. If they're new, a contact record gets created. The AI qualifies the lead, captures their needs, and logs everything to Salesforce. A deal gets created if they're sales-ready. Your team sees the full picture before following up.

## Capabilities

- **Read contact records** - pulls existing contact info so the AI knows who's calling
- **Log call details** - every call gets logged with notes and outcomes
- **Create new contacts** - first-time callers get added automatically
- **Create deals** - qualified leads become deals in your pipeline

### Similar integrations

\HubSpot](/content/integrations/hubspot/index.html) \Pipedrive](/content/integrations/pipedrive/index.html) \Zoho CRM](/content/integrations/zoho-crm/index.html) \GoHighLevel](/content/integrations/gohighlevel/index.html)